Frequently asked questions
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hese FAQs cover the essentials. If you can’t find what you need, please reach out to our team.
For a horse weighing between 500kg – 550kg the average cycle takes between 10-11 hours with an additional 3-4 hours for the unit to cool down before the ashes can be removed.
Yes absolutely, when your horse is booked in you will be asked if you would like to have the ashes prepared and returned. There may be a small charge for this.
The current location does not facilitate access to the national gas pipeline so our burners in the cremation unit are fired by diesel.
Yes - this can be managed by special arrangement but priority will be given to equine needs first.
Yes we do, we work with Richard & Lionel of Animal Burials who can provide collection services in the upper north Island. There will be a separate charge for this service.
Website: www.animalburial.co.nz
Phone: 027 497 6058
Yes – please contact to discuss how we can support with an individualised service. We must have confirmation of your booking first, so we can arrange for a staff member to be on site to meet you.